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Find quick answers below. For account-specific help, contact us from the email address connected to your request.
Is the money in the game real?
No. Every balance, salary, asset, loan, tax, and investment outcome is fictional game content with no cash value.
Can I lose progress when I reinstall?
Guest progress is device-bound. When available, link progress with Sign in with Apple before reinstalling or changing devices.
Why is a market temporarily unavailable?
New trades pause when a required source is missing or stale. The last known value may remain visible with its timestamp.
I watched an ad but did not receive a reward.
Wait briefly for server verification, then reopen the relevant screen. If it remains missing, contact support with the approximate time and placement—never send an advertising identifier.
How do I restore cosmetic purchases?
Open Profile and choose Restore Purchases. Consumable game currency is not sold.
How do I delete my account?
Use Delete Account from Profile when available, or follow the web instructions on our account deletion page.
Talk to a human.
Include your device model, iOS version, app version, and a short description. Never send passwords or private keys.