Delete from the app
- Open Desk to Dynasty.
- Choose Profile from the bottom navigation.
- Open the account section and select Request permanent deletion.
- Review the consequences and confirm.
This is the fastest and most secure method because the request is authenticated from your active account.
If you cannot access the app
Email [email protected] with the subject “Desk to Dynasty account deletion request.” Send the request from the relay or contact email associated with your account when possible. We may ask for limited account or device information to prevent unauthorized deletion. Never send an Apple password, authentication token, or private key.
What happens next
- Active sessions and account access are revoked when the authenticated request is accepted.
- The account enters a 30-day deletion process.
- Linked identity and player profile information are deleted or anonymized.
- Device-integrity identifiers are cleared or replaced with non-identifying security records.
- Entitlements are marked inactive for the deleted account.
Records that may remain temporarily
Limited security, audit, anti-fraud, transaction-integrity, or backup records may remain where necessary to protect the service, comply with law, resolve disputes, or complete the protected backup rotation. These records are restricted and are not used to continue gameplay or advertising.
Apple services
Deleting your Desk to Dynasty account does not delete your Apple ID, Apple purchase history, or Game Center account. Those are controlled separately through Apple. Previously purchased content may remain visible to Apple even after our account data is removed.
Need help?
Contact [email protected]. We aim to acknowledge privacy and deletion requests promptly.